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Privacy & Cookie Policy

EFQTV Portal LLC (Thera) a company organized and existing under the laws of the Emirate of Dubai,  United Arab Emirates (“EFQTV”) EFQTV hereinafter referred in this Agreement to as “Service  Provider”); 


Persons subscribing to this agreement shall be hereinafter referred to as (“Member” or “Client” or  “you”). 

This privacy policy sets out how Service Provider uses and protects any information that you  give Service Provider when you use this website. Service Provider is committed to ensuring  that your privacy is protected. Should we ask you to provide certain information by which  you can be identified when using this website, then you can be assured that it will only be  used in accordance with this privacy statement. Service Provider may change this policy from  time to time by updating this page. You should check this page from time to time to ensure  that you are happy with any changes.  

This policy is effective from Member sign up day. 

Service Provider. (“,” or “we,” “our,” or “us”) respects your privacy, and we are committed to  protecting it through our compliance with this policy. This Privacy Policy (our “Privacy  Policy”) describes the types of information we may collect from you or that you may provide  when you visit the website(our “Website”) and our practices for collecting, using,  maintaining, protecting, and disclosing that information. This policy applies to information  we collect: on our Website; in email, text, and other electronic messages between you and  our Website; when you interact with our advertising and applications on third party  websites and services, if those applications or advertising include links to this policy. It does  not apply to information collected by: us offline or through any other means, including on  any other website operated by Service Provider or any third party; any third party, including  through any application or content (including advertising) that may link to or be accessible  from or on the Website.' 

Note, Service Provider is an independent Home Care Service Provider. Your own medical 

provider is responsible for providing you with a Notice of Privacy Practices describing its  collection and use of your health information, not If you do not agree to be bound by  those terms, you are not authorized to access or use our Website, and you must promptly  exit our Website. 

Please read this policy carefully to understand our policies and practices regarding your  information and how we will treat it. If you do not agree with our policies and practices,  your choice is not to use our Website. By accessing or using our Website, you agree to this  Privacy Policy. This Privacy Policy may change from time to time Your continued use of our  Website after we make changes is deemed to be acceptance of those changes, so please  check this Privacy Policy periodically for updates. 

Children Under the Age of 18: Our Website is not intended for children under the age of 18  and children under the age of 18 are not permitted to use our Website. We will remove  any information about a child under the age of 18 if we become aware of it. Our Website is  not intended for children under 18 years of age. No one under age 18 may provide any  information to or through the Website. We do not knowingly collect Personal Data from  children under 18. If you are under the age of 18 and wish to create an account with Service  Provider, your parent or legal guardian must create the account, submit your personal  information and agree to this Privacy Policy and Terms of Use on your behalf. If you are  under 18, do not use or provide any information on our Website or on or through any of its  features, including your name, address, telephone number, email address, or any screen  name or user name you may use. If we learn we have collected or received Personal Data  from a child under 18 without verification of parental consent, we will delete that  information. Information We Collect About You and How We Collect It: We collect different  types of information about you, including information that may directly identify you,  information that is about you but individually does not personally identify you, and  information that we combine with our other users. That includes information that we  collect directly from you or through automated collection technologies. Generally, We  collect several types of information from and about users of our Website, specifically  information: by which you may be personally identified, such as name, address, e-mail  address, telephone numbers, date of birth, credit or debit card number (for payment  purposes only), your medical history, and health information (“Personal Data”);that is about 

you but individually does not identify you, such as traffic data, logs, referring/exit pages,  date and time of your visit to our Website, error information, clickstream data, and other  communication data and the resources that you access and use on the Website; or about  your Internet connection, the equipment you use to access our Website and usage details. We collect this information: directly from you when you provide it to us; automatically as  you navigate through the Website. Information collected automatically may include usage  details, IP addresses, and information collected through cookies and other tracking  technologies; and From third parties, for example, our business partners and Providers. Information You Provide to Us, The information we collect on or through our Website is:  information that you provide by filling in forms on our Website. This includes information  provided at the time of registering to use our Website, using our Provider consultation  services, purchasing products, or requesting further services. We may also ask you for  information when you report a problem with our Website; records and copies of your  correspondence (including email addresses). 

Information We Collect Through Automatic Data Collection Technologies: As you navigate  through and interact with our Website, we may use automatic data collection technologies  to collect certain information about your equipment, browsing actions, and patterns,  specifically: details of your visits to our Website, such as traffic data, location, logs,  referring/exit pages, date and time of your visit to our Website, error information,  clickstream data, and other communication data and the resources that you access and use  on the Website; and information about your computer, Internet connection, specifically  your IP address and browser type 

Cookies (or browser cookies). We and our service providers may use cookies, web beacons,  pixels, and other technologies to receive and store certain types of information whenever  you interact with our Website through your computer or mobile device. A “cookie” is a  small file placed on the hard drive of your computer or mobile device. On your computer,  you may refuse to accept browser cookies by activating the appropriate setting on your  browser, and you may have similar capabilities on your mobile device in the preferences for  your operating system or browser. However, if you select this setting you may be unable to  access certain parts of our Website. Unless you have adjusted your browser or operating  system setting so that it will refuse cookies, our system will issue cookies when you direct  your browser to our Website.

Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc.  (“Google”) to collect certain information relating to your use of the Website. Google  Analytics uses cookies to help the Website analyze how users use the site. You can find out  more about how Google uses data when you visit our Website by visiting “How Google uses  data when you use our partners' sites or apps”, (located  

at ). We may also use Google Analytics Advertising  Features or other advertising networks to provide you with interest-based advertising based  on your online activity. For more information regarding Google Analytics please visit  Google's website, and pages that describe Google Analytics, such  


Disclosure of Your Information: We do not share, sell, or otherwise disclose your Personal  Data for purposes other than those outlined in this Privacy Policy. We disclose your  Personal Data to a few third parties, including :to third party service providers that we use  to support our business; to a company we merge, acquire, or that buys us, or in the event  of change in structure of our company of any form; to comply with our legal obligations;  to enforce our rights; your consent. We do not share, sell, or otherwise disclose your  Personal Data for purposes other than those outlined in this Privacy Policy. However, we  may disclose aggregated information about our users, and information that does not  identify any individual, without restriction. We may disclose Personal Data that we collect or  you provide as described in this privacy policy: to contractors, service providers, and other  third parties we use to support our business. The services provided by these organizations  include providing IT and infrastructure support services, and ordering, marketing, and  payment processing services. 

We may also disclose your Personal Data: to comply with any court order, law, or legal  process, including to respond to any government or regulatory request; to enforce or apply  our Terms of Use and other agreements, including for billing and collection purposes; and if  we believe disclosure is necessary or appropriate to protect the rights, property, or safety of  Service Provider, our customers, or others. 

This includes exchanging information with other companies and organizations for the  purposes of fraud protection and credit risk reduction. 

Choices About How We Use and Disclose Your Information We offer you choices on how  you can opt out of our use of tracking technology, disclosure of your Personal Data for our 

advertising to you, and other targeted advertising.We do not control the collection and use  of your information collected by third parties described above in Disclosure of Your  Information. These third parties may aggregate the information they collect with  information from their other customers for their own purposes.In addition, we strive to  provide you with choices regarding the Personal Data you provide to us. We have created  mechanisms to provide you with control over your Personal Data: Tracking Technologies  and Advertising. You can set your browser or operating to refuse all or some cookies, or to  alert you when cookies are being sent. 

Data Security: Information transmitted over the Internet is not completely secure, but we  do our best to protect your Personal Data. You can help protect your Personal Data and  other information by keeping your password to our Website confidential. We have  implemented measures designed to secure your Personal Data from accidental loss and  from unauthorized access, use, alteration, and disclosure. We use encryption technology for  information sent and received by us. The safety and security of your information also  depends on you. Where you have chosen a password for the use of our Website, you are  responsible for keeping this password confidential. We ask you not to share your password  with anyone. Unfortunately, the transmission of information via the Internet is not  completely secure. Although we do our best to protect your Personal Data, we cannot  guarantee the security of your Personal Data transmitted to our Website. Any transmission  of Personal Data is at your own risk. We are not responsible for circumvention of any  privacy settings or security measures contained on the Website, in your operating system. Changes to Our Privacy Policy We will post any changes to our Privacy Policy on our  Website. If we make material changes to our Privacy Policy, we may notify you of such  changes through your contact information and invite you to review (and accept, if  necessary) the changes. We may change this Privacy Policy at any time. It is our policy to  post any changes we make to our Privacy Policy on this page with a notice that the Privacy  Policy has been updated on the Website’s home page. If we make material changes to how  we treat our users’ Personal Data, we will notify you by email to the email address specified  in your account or through a notice on the Website’s home page. The date this Privacy  Policy was last revised is identified at the top of the page. You are responsible for ensuring  we have an up-to-date active and deliverable email address for you, and for periodically  visiting our Website and reviewing this Privacy Policy to check for any changes.

Contact Information: You may contact us through the contact information below. If you  have any questions, concerns, complaints or suggestions regarding our Privacy Policy or  otherwise need to contact us, you may contact us at the contact information below or  through the “Contact Us” page on our Website.